Policies
To provide the best possible experience for everyone, we kindly request our clients to keep in mind that we do require $100 deposits for each appointment and 48-hour notice for all cancellations.
Permanent Makeup Policies
(Nanoblading/Microblading/Eyeliner/Full Lips)
DEPOSIT/PAYMENT
A $100 deposit is required to book and hold your appointment. The remainder is due during your scheduled appointment. The deposit is non-refundable. If you are a no-show or late to your appointment, we have the right to keep the deposit for the time we have reserved for you. We will also individually contact you to reschedule your appointment if necessary. We hope you understand. Everyone's time is valuable.
NOTE: If you reschedule or cancel your appointment with 48 hours notice, the deposit you paid will be 100% refundable!
All remaining payments are due the day of the procedure. We accept cash, major debit/credit cards, checks, and Venmo. We do not offer payment plans.
LATE POLICY
Due to scheduling commitments to other clients and our staff's personal schedules we may need to reschedule any appointment for which you are more than 15 minutes late. We will do our best to accommodate your service, however, due to time constraints and our obligation to other clients, it may be necessary to reduce the service. If the service must be reduced you may be charged for the original service booked. If your appointment will have to be canceled, the deposit will not be refunded.
ILLNESS
If you are not feeling well, you will be required to reschedule your appointment. If you exhibit any symptoms of illness including by not limited to nasal discharge and/or congestion, sore throat, fever, cough, difficulty breathing, body aches, chills, weakness, vomiting, diarrhea, your appointment will be rescheduled until you are no longer exhibiting these symptoms for a minimum of 7 days. All rescheduling policies fees will apply per usual see above.
CLIENT / MEDICAL PROFILE
You must provide any and all diagnosed medical conditions, medications that you are taking (including topical, oral, and/ or injectables), any history of allergic reactions, and previous Microblading and/or eyebrow tattooing in your client profile. Be sure to include any over-the-counter medications, herbal supplements, or vitamins in the profile as well. If you failed to provide accurate medical information and your artist indicates that your appointment needs to be rescheduled or canceled, your deposit will not be refunded, you will also be charged 50% of your total appointment cost for that day and you will be required to put down an additional deposit before re-booking your appointment.
PRICING
We are subject to change pricing at any given time. Client's who booked in advance before a rate change, will not be affected by the updated pricing.
CANCELLATIONS
Appointments are specially reserved for you. We understand that sometimes schedule adjustments are necessary. We respectfully request at least a 48-hour notice for cancellations and appointment changes. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.
In the event that you do not show up for a scheduled appointment or you cancel a same-day appointment, any future appointments will require a 50% payment upfront. In case you were a no-show or canceled the same day again, the 50% payment will not be refunded.
CONSULTATIONS
Consultations are 30 minutes. You will meet with Jin and she will answer all your questions about nanoblading/microblading techniques and personalization; and address any concerns about the procedure. This appointment does not include eyebrow shaping or design.
GUEST POLICY
Only the artist and the client getting the procedure done are allowed in the treatment room. We kindly request that you do not bring children that require your care and attention or pets.
PREVIOUSLY TATTOOED EYEBROWS
If you come to your appointment with previously tattooed eyebrows without telling us prior and getting Jin’s approval, your appointment will be canceled and you will forfeit the deposit. Not all clients with previously tattooed eyebrows are good candidates for nanoblading/microblading procedures.